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Splitterm

Support

Contact us

Questions, bugs, your account or your plan: email us, and include the details below if something is broken.

Email

Write to contact [at] splitterm [dot] com. For anything about your account, send it from the address you sign in with.

The docs

Guides for projects, devices and dispatching agents. The answer may already be there.

Read the docs

Reporting a bug

Include as much of this as you can:

  • What you did, what you expected, and what happened instead.
  • The steps to make it happen again, if you can.
  • Your Splitterm version, from Settings > About in the desktop app.
  • Your Windows version, and the shell you were in: PowerShell, cmd, Git Bash or WSL.
  • A screenshot or the exact error text. For a sign-in problem, the error code on the screen.

Never send passwords, access tokens or other secrets, even in a screenshot.